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          brand differentiation based on
        
        
          performance. From now on,
        
        
          new values to establish brand
        
        
          personalitieswill be supported by
        
        
          intangible factors – which com-
        
        
          munication alonemay build, and
        
        
          give it a broader scope thanwhat
        
        
          mass media used to provide.
        
        
          ARGs – a new tool
        
        
          for entertainment,
        
        
          communication
        
        
          andmarketing
        
        
          VICENTEMARTIN
        
        
          MASTROCOLA
        
        
          page 94
        
        
          Alternate Reality Games, a
        
        
          fictional gender composed by a
        
        
          mixture of real life, treasure-hunt-
        
        
          ing, live interaction, videogames
        
        
          and on-line communities – are
        
        
          paving the way for an intense and
        
        
          complex series of puzzles which
        
        
          combine codedweb sites, real-
        
        
          life clues such as newspaper ads,
        
        
          telephone calls in themiddle of
        
        
          the night, to other players, and
        
        
          more.
        
        
          Themélange of real-life activities
        
        
          with a dramatic thread proves to
        
        
          be irresistible to some – which in-
        
        
          cludes companies wishing to in-
        
        
          clude this type of treat into their
        
        
          communications’ campaigns.
        
        
          The challenge
        
        
          of today’s
        
        
          communication:
        
        
          how to learn from
        
        
          the new
        
        
          PAULO ROBERTO
        
        
          FERREIRADACUNHA
        
        
          page 104
        
        
          When considering today’s
        
        
          marketing communications’
        
        
          environment, are we really
        
        
          to think in terms of chaos?
        
        
          The scene is scary: too many
        
        
          brands with too few differ-
        
        
          ences, predatory competi-
        
        
          tion, ever-widening offer of
        
        
          communication tools, over-
        
        
          critical customers organized
        
        
          into strange tribes, innova-
        
        
          tion-after-innovation. How
        
        
          much of this is really new
        
        
          and which are old problems
        
        
          in new disguises that may
        
        
          yield to traditional treat-
        
        
          ment? Are marketing man-
        
        
          agers really hostage to the
        
        
          apparently new and unknown
        
        
          threats? How good are the
        
        
          familiar communication
        
        
          instruments of the past to
        
        
          play in the contemporary or-
        
        
          chestras? And how to decide
        
        
          – among the many choices to
        
        
          be made?
        
        
          Some hypotheses
        
        
          about a
        
        
          reconfiguration
        
        
          of consumption
        
        
          rhetoric
        
        
          VLADIMIR SAFATLE
        
        
          page 110
        
        
          The article describes research
        
        
          work done during the year
        
        
          2006, with the objective of
        
        
          analysing the imaging process of
        
        
          global consumers, i.e., con-
        
        
          sumers of globally-distributed
        
        
          brands, which use similar
        
        
          communication procedures in
        
        
          all their markets. The research
        
        
          data, published here for the
        
        
          first time, deals with the mu-
        
        
          tations in social representa-
        
        
          tions of the human body and
        
        
          sexuality, as presented in the
        
        
          advertising campaigns of the
        
        
          90s and 2000s of four lead-
        
        
          ing brands: Versace, Calvin
        
        
          Klein, Playstation and Benet-
        
        
          ton. On the basis of qualita-
        
        
          tive interviews and semantic
        
        
          constellation analyses, the
        
        
          study shows that deep changes
        
        
          in consumption rhetoric were
        
        
          the result of the brands’ com-
        
        
          munication.
        
        
          ES
        
        
          PM
        
        
          
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